Privacy Policy

Last updated September 1, 2024

Thank you for visiting our website operated by BGS US LLC (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the “Services”).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

>TABLE OF CONTENTS

  • WHAT INFORMATION DO WE COLLECT?
  • HOW DO WE USE YOUR INFORMATION?
  • WILL YOUR INFORMATION BE SHARED WITH ANYONE?
  • DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  • HOW LONG DO WE KEEP YOUR INFORMATION?
  • HOW DO WE KEEP YOUR INFORMATION SAFE?
  • DO WE COLLECT INFORMATION FROM MINORS?
  • THIRD-PARTY PLATFORMS AND/OR CONTENT
  • CONTROLS FOR DO-NOT-TRACK FEATURES
  • GEOGRAPHIC SCOPE
  • DO WE MAKE UPDATES TO THIS POLICY?
  • HOW CAN YOU CONTACT US ABOUT THIS POLICY?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us such as name, address, and contact information.

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services or otherwise contacting us.

The personal information that we collect in this context depends on what you choose to submit to us using webforms that are available through the Site but includes:

  • Contact Us Webforms: Users may submit first name, last name, phone number, email address, title, company, and comments (free text field).
  • Request for Quotation: Users may submit first name, last name, phone number, email address, title, company, Dose Range, Shipping Box Dimensions, Weight, Number of shipping boxes per month, and a brief discussion of the business’s needs (free text field).

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. The information automatically collected does not include your specific identity (like your name or contact information) but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services or Apps, and other technical information. This information is used to maintain the security and operation of our Services and for analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, or otherwise responding to your request, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

  • To send you marketing and promotional communications: We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
  • For other Business Purposes: We may use your information for other Business Purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, advertising, marketing, and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information to send you marketing or promotional messages without your consent.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, for purposes of operating and maintaining our website, Services, and marketing programs, or to fulfill business obligations.

We may process or share data based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

  • Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity. Unless described in this Policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.
  • Business Transfers: We may share or transfer your information in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

Please contact us as set forth below if you have any questions about our use of cookies or tracking technologies.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 13 years of age.

We do not knowingly solicit data from or market to children under 13 years of age. By using the Services, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 13, please contact us at: BGS US LLC; 151 Arthur Court; Imperial, PA 15126.

8. THIRD-PARTY PLATFORMS AND/OR CONTENT

Embedded YouTube-Hosted Videos

Content on certain webpages on our Sites includes embedded video content hosted on YouTube operated by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066 USA. YouTube LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351 USA.

Each time you view one of the webpages on our Sites that include such embedded YouTube video content, your Internet browser will be automatically prompted to load the corresponding YouTube-hosted content (subject to any content controls that you have set up for your browser). Each time you load such content, YouTube and Google obtain information about the specific webpage of our Sites from which you loaded YouTube-hosted content.

If you start to play a YouTube video from our Sites, a connection to YouTube’s servers will be established. As a result, the YouTube server will be notified as to which of our webpages you have visited to view YouTube-hosted video content. If you are logged into your YouTube account while you visit our Site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.

Furthermore, as you are viewing YouTube-hosted content, YouTube will be able to place various cookies on your device. With the assistance of these cookies, YouTube will be able to obtain information about you. Among other things, this information will be used to generate video statistics with the aim of improving the user-friendliness of the website that you are visiting and to prevent attempts to commit fraud. These cookies will stay on your device until you delete them.

Under certain circumstances, additional data processing transactions may be triggered after you have started to play a YouTube-hosted video, which are beyond our control. This means that the sharing of data with YouTube partners cannot be ruled out. For instance, regardless of whether you are watching a video, YouTube will always establish a connection with the Google DoubleClick network.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.

10. GEOGRAPHIC SCOPE

In Short: We are a Pennsylvania business that does not currently market or accept orders or customers from California.

BGS US LLC is a Pennsylvania limited liability company and our primary place of business is in Pennsylvania. At this time, due to operational constraints, we are not currently accepting customers, inquiries, or orders from the State of California, and this website does not target California consumers. If we receive information submitted through one of the webforms available through the Website that indicates that the submission is from California, we may use the information to respond by stating that we cannot currently serve customers in California and will otherwise delete such webform submissions information from our records.

11. DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may contact our Data Protection Officer at:

BGS US LLC
c/o Dentons Cohen and Grigsby
625 Liberty Ave
Pittsburgh, PA 15222
USA

If you have any further questions or comments, you may also contact us at the following corporate address:

BGS US LLC
c/o Dentons Cohen and Grigsby
625 Liberty Ave
Pittsburgh, PA 15222
USA